Crowne Plaza Maastricht offers 174 rooms, including spacious doubles and suites, all equipped with air conditioning, high-speed Wi-Fi, flat-screen TVs, and minibars. Select rooms feature views of the River Meuse and Maastricht's historic center. The Sleep Advantage program provides superior bedding, and some rooms include bathrobes, slippers, and aromatherapy sprays.
Dining by the river
De Mangerie restaurant serves Mediterranean dishes with seasonal ingredients, offering views of the River Meuse. Breakfast, lunch, and dinner are available daily. Le Club d'Artagnan bar provides coffee, cocktails, and light bites, with an outdoor terrace overlooking the river.
Meetings and wellness
The hotel has nine meeting rooms accommodating up to 500 guests, with wireless internet and a business center. A fitness center is available for guests. Thermae 2000 wellness center, featuring a heated saltwater pool and sauna, is a 15-minute drive away.
Central Maastricht location
The hotel is on the eastern bank of the River Meuse, a 10-minute walk from Maastricht's historic center. Nearby attractions include the Bonnefanten Museum, Vrijthof Square, and Hoogbrugstraat's boutiques. Maastricht Central Station is a 10-minute walk, and Maastricht Aachen Airport is 15 minutes by car.
Services and accessibility
A 24-hour reception, room service, and concierge are available. The hotel offers accessible rooms with grab bars and roll-in showers. Parking costs €22 per day, and pets are allowed for a fee. Staff speak Dutch, English, French, and German.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel's location is perfect, with easy access to Maastricht. The rooms are old-fashioned and accessible only through stairs, but the service is exceptional and very friendly. The dining options are satisfactory, and the facilities are decent.
Rooms
5.0
The rooms are very old and dated, and the accessibility is limited as they are only reachable by stairs.
Service
9.0
The service was exceptional, very friendly, and helpful. They made us feel safe and welcomed.
Location
8.0
The hotel's location is perfect for exploring Maastricht, with convenient access to the town center and the river.
Dining
7.0
The dining experience was satisfactory with a variety of options, but it was considered expensive.
Facilities
6.0
friendly staff
dated rooms
Alison
United Kingdom,
April
2024
6.8/10
My stay at the hotel was a mixed experience. The rooms were comfortable, although the heat could be an issue during sunny weather. The service, despite some challenges due to understaffing, was helpful and friendly. The location was convenient, with a nice view of the river Maas, but the amenities fell short of expectations. The dining options were good but overpriced. Overall, a decent stay with room for improvement.
Rooms
8.0
The room, despite being under refurbishment, was tastefully furnished and had a comfortable bed with a choice of pillows. The dressing gowns and slippers were a nice touch.
Service
7.0
The staff did their best under difficult circumstances and were extremely helpful and polite. Despite the challenges, they remained friendly and accommodating.
Location
6.0
The hotel's location was perfect for us, walking distance to the center with a nice view of the river Maas. However, the amenities were lacking for the price paid.
Dining
7.0
The dining options were good but on the expensive side. Service in the bar area was not up to par, and accessing the full menu required going to the main restaurant.
Facilities
6.0
The facilities were average and did not fully meet expectations for the price paid.
comfortable rooms
pricey dining
Robert
United Kingdom,
January
2024
7.8/10
My stay at the hotel had its ups and downs. The rooms need some serious refurbishment, but thankfully that's happening soon. The air conditioning and equipment outside the room were a bit of an eyesore, and the room size was disappointingly small for a Crowne Plaza. On the bright side, the service was excellent, especially with the gluten-free options for breakfast. The location was convenient, though the TV placement was a bit awkward. The dining experience was a hit, with delicious food and great customer service. Overall, a mixed but decent stay.
Rooms
5.0
The rooms were in a very poor state and need refurbishment, but they were very good.
Service
9.0
The service was top-notch - friendly, professional, and always ready to assist. The rooms were also clean.
Location
8.0
The hotel's location was central and nice to explore Maastricht from, although the TV position was a bit inconvenient.
Dining
9.0
The dining experience was lovely and delicious, with substantial and high-quality options.
Facilities
8.0
The facilities were good and offered room service, dry cleaning, laundry, and pet amenities.
Heather
United Kingdom,
August
2023
7.6/10
The hotel had two levels connected by a fairly long staircase, offering a wonderful, nice, and comfortable stay. However, the room itself felt outdated and the surroundings were pretty much a building site during my visit. Heading to the bar was a pleasant experience.
Rooms
7.0
The room was wonderful, nice, and comfortable, providing a quiet atmosphere despite the outdated feel.
Service
6.0
The staff was kind and helpful, although a bit abrupt during check-in. Room service, dry cleaning, and laundry were available, but the staff next to the desk seemed non-serving at times.
Location
9.0
The location was excellent, allowing us to leave the car parked without needing it for days. It was great overlooking the river and right next to the pedestrian bridge, with easy access to various bars and restaurants.
Dining
8.0
The dining options were immense in choices, providing a great selection with very friendly service. However, the pricing was on the higher side for what was offered.
Facilities
8.0
The hotel's facilities were quite impressive, offering great amenities for guests to enjoy during their stay.
Andy
United States,
June
2023
8.6/10
My stay at the hotel was just what I needed, quiet with a nice river view in the room. The service was exceptional, with friendly and attentive staff. The location was perfect, close to the city center and a variety of dining options. The dining experience offered a wide choice of English breakfast options. The hotel facilities were top-notch.
Rooms
8.0
The room I had was indeed in the quiet zone as requested, with a beautiful river view. It was very peaceful just as I wanted.
Service
9.0
They were accommodating and promptly assisted with any requests I had.
Location
9.0
The hotel's location is excellent, near the city center, shops, and a pedestrian bridge across the river. It provided the perfect base for exploring the area.
Dining
8.0
The dining options were plentiful, especially the English breakfast choices. It was a great way to start my day before heading out to explore.
Facilities
9.0
The hotel facilities offered everything I needed, making my stay comfortable and convenient.
John
United Kingdom,
June
2023
8.2/10
The hotel offers comfortable rooms with nice views over the river and the city, but lacks easily accessible showers. The service was very friendly and informative, with a warm welcome despite a slight delay in room readiness. The location is ideal for exploring the city, with a strategic and quiet setting along the riverbank. The dining options were a bit limited and pricey, although the English breakfast choices were excellent. The hotel facilities were satisfactory, but improvements in accessibility could enhance the overall experience.
Rooms
8.0
The rooms were comfortable and offered nice views over the river and the city, but lacked easily accessible showers.
Service
9.0
The service was very friendly and informative, with a warm welcome despite a slight delay in room readiness.
Location
10.0
The hotel's location is ideal: strategically situated along the riverbank, quiet with a nice walking area around, and walking distance to the train station and old town center.
Dining
7.0
The dining options were a bit limited and pricey, but the English breakfast choices were excellent.
Facilities
7.0
The hotel facilities were satisfactory, but improvements in accessibility could enhance the overall experience.
Roger
United Kingdom,
May
2023
7.6/10
I had a mixed experience at the hotel. The rooms were clean and reasonably comfortable, but the lack of charm was a bit disappointing. The service was friendly and helpful, but the initial receptionist wasn't as great. The location was convenient for exploring Maastricht, but some aspects, like the high television placement, were uncomfortable. The dining experience was good overall, with delicious food, yet there were some service issues. The facilities were adequate for my stay.
Rooms
7.0
My room was clean and reasonably comfortable, although it lacked charm. The heating coming from only one vent made it a bit cold.
Service
8.0
The housekeeping staff were courteous, professional, and friendly. Once another receptionist arrived, the service improved.
Location
8.0
The hotel's location near the Maas and within walking distance to the center of Maastricht was convenient for exploring the city.
Dining
7.0
I enjoyed the delicious dining options, and the food was delivered timely as requested. However, the service in the bar area was not up to par.
Facilities
8.0
The hotel had the necessary facilities for a comfortable stay.
Rod
United States,
May
2023
7.6/10
The hotel offers clean and comfortable rooms, friendly staff, and a great location with convenient access to attractions. However, some areas could benefit from updates and better guidance on services.
Rooms
8.0
My room was clean, spacious, and comfortable, although some elements like the shower and toilet could use refreshing.
Service
7.0
The staff was welcoming and smiley, but lacked knowledge about the city's tour options and could improve communication about parking alternatives.
Location
9.0
The hotel is conveniently close to public transportation and offers a lovely setting near the water, making it easy to explore the nearby attractions with ease.
Dining
7.0
The dining experience was satisfactory with good service, but there is room for improvement in menu variety.
Facilities
7.0
The hotel offers decent facilities, but could use some enhancements to elevate the overall guest experience.